"We have used ProEDI for many years and it has proven to be extremely flexible and reliable. It meets all of WD-40’s current EDI mapping/translation needs and is fully integrated with our ERP system."

Craig - WD-40

"I have personally worked with the ProEDI Software for the past 7 years. Southwest purchased ProEDI 10 years ago and have renewed our Service Contract over and over. ProEDI is very stable, can handle all EDI Transactions, is user friendly, and the software is GREAT !!!"

"The Support Team for ProEDI is above average, they go the extra mile to help with any questions you might have. They are quick to get back to you with answers and/or suggestions to assist you with any EDI Transaction and how to best handle a mapping situation. They have classes that are very informative and helpful along with user friendly manuals written in a manner that is easy to follow. Last but not least they are gracious, patient and extremely knowledgeable of their product. We would not trade them for anyone else."

Audrey – Southwest Airlines

“One of the best vendors we work with.”

Stephen - TSC Services

"When researching for an EDI middleware solution, I had three main requirements: Obtain customer service and technical support rapport – a company who becomes familiar and retains with my system configuration and requirements. This is only possible when discussing issues and question with the same person whereby establishing a rapport. When discussing issues and questions with ProEDI, I don’t have to re-introduce my self, convince them of my technical knowledge regarding EDI and ProEDI, and re-explain the working environment. EDI Middleware can operate from a command line, not a 'mystery' to operate, and reliable – ProEDI easily accommodates those requirements."

"It’s relatively small installation footprint, portability, intuitive mapping and programming interface, and command line capabilities allows one to easily integrate it directly or indirectly with an ERP system. Many EDI middleware packages require long tedious training curves and considerable administration. Typically, after the middleware environment is operational, it should require no or minimal administration."

"Knowledgeable staff – Typically (over 95%), they can resolve issues during the initial phone call. It saves valuable time being able to discuss a problem to a multi-tier capable technician resulting in an immediate solution. It is frustrating having a request transferred through a hierarchy of people over multiple days until an issue is resolved. I suppose Encomium has spoiled me."

Mike - MAD Consulting

"ProEDI has excellent customer service."

Lori – USA Truck

"We have been using ProEDI to translate 835 and 834 files for several lines of business for almost a decade. We successfully process large and small files on a daily basis. The software has been reliable and the Encomium staff has always responded efficiently when issues arise."

Tricia - Blue Cross

"ProEDI was integral for processing our EDI 834 - Benefit Enrollment and Maintenance transactions. We have multiple dental offices and they don't all utilize the same backend system. The nice thing about ProEDI is that we are able to modify EDI maps so they align with each branch's IT system. The translation happens automatically in the background, and the few times we've needed Support their team from Cleveland has been great. Its nice having stand alone software, since these days everyone is trying to get a 'monthly fee' for EDI processing."

Nathan A. - Operations Manager in Food & Beverages

"We looked into MANY different EDI options, but all the 'Software as a Service' ones were not going to be worth it for us , long term. We eventually found some software options out there, but they were geared towards fortune 500 companies. ProEDI worked with us on the pricing since we just needed something simple, and didn't want to pay monthly fees. We get paid more quickly now too which is nice."

Kyle D. - Media Production

"Great! It's made my job easier... The support team is friendly, helpful and very quick to respond."

Scott C. - EDI Coordinator

"The translator is extremely simple to use and we have used the same installation for many many years. Due to a software upgrade we needed a new version and support was _very_ helpful in getting us everything we needed to ensure a flawless transfer process. There is also great documentation included to facilitate full automation of the EDI file translation process, which has also been a massive help in our projects that are aiming to do just that. Support is fantastic!"

Jessie S. - Application Systems Analyst

"I absolutely love the flexibility that this software provides! We used a product called Sterling Integrator at my previous job and it was a great product but very expensive. If you're looking for a cost effective solution for your EDI needs, I challenge you to find a better product. All this being said, it's the employees that make this product stand out. Incredibly easy to deal with, very responsive, patient, etc... Extremely happy with our choice!"

Scott T. - IT Director

"I love that you can set up as many EDI Trading Partners as you want with no extra charges. I also like that you can create as many of your own mapping 'templates' as you want with no additional fees."

Craig D. - eCommerce Manager

"We have been using ProEDI for 15+ years. I've rarely had any issues with the software. Translations are easy to setup and very customizable. Never found a translation or mapping that I couldn't do in ProEDI."

Jerry A. - Principle Architect